SugarCRM

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The Most Popular Commercial Open Source CRM

SugarCRM is one of the major providers of commercial open source customer relationship management software for companies of all sizes. Sugar CRM has proved itself is a more flexible, cost-effective alternative to proprietary applications.

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Sales Marketing Support ·Executive Admin
  • Lead tracking
  • Contact management
  • Sales opportunity management
  • Customer account· management
  • Activity & task tracking
  • Marketing campaign management
  • Project management
  • Customer case management
 
  • Software / hardware bug tracking system
  • Online employee directory
  • RSS syndication newsreader
  • Web portals
  • Shared calendar
  • Task scheduling between all users
  • Automatic e-mail processing
  • Dashboard charting to track business info.

Download 'CRM Vendor Pricing' white paper

CRM Vendor Pricing: A Comparative Analysis

Not all CRM systems are the same, and not all are priced the same. Use this informative document to help decipher some of the hidden costs of deploying leading CRM offerings, and see which product best fits your CRM needs and budget.

 

Download 'Grow Your Business, Not Your Support Costs' white paper

Grow Your Business, Not Your Support Costs

How can your company scale its customer base without scaling your support organization? This white paper details the strategies necessary to implement a responsive, agile support system that builds a loyal customer base in a cost-effective manner.

 

White Paper

Try It, You’ll Like It

This white paper will provide an overview of the most common employee pitfalls encountered during a CRM implementation and how a well-planned training program can ensure end-user compliance.

 

Download 'Creating Sales Excellence with Open Source CRM' white paper

Hitting Your Numbers:·
Creating Excellence with Commercial Open Source CRM

Hitting Your Numbers: Creating Sales Excellence with Open Source CRM, outlines the key reasons how open source CRM can drive performance in your sales organization. This is the first in a series of Executive Briefs aimed at business departmental leaders’ unique CRM issues.

 

White Paper

Streamlining Sales Processes to Boost Performance: Five Best Practices for Optimizing the Sales Pipeline

Learn how to recognize the causes of these inefficiencies and the steps you can take to resolve those conflicts in your sales organization.

 

White Paper

CRM: On-Demand or On-Site? Choose the right deployment option

The rise of Software-as-a-Service (SaaS) is changing the way enterprises pay for and use customer relationship management (CRM) software. Should your company's CRM system be managed by an outside vendor or managed internally by your own IT staff?

*·SugarCRM Editions' Comparison·PDF·· / SugarCRM Product Comparison Matrix·icon-pdf

SugarCRM Features Sugar Community Sugar Professional Sugar Enterprise
New User Interface No Yes Yes
Core Sales, Marketing, Support & Collaboration Yes Yes Yes
Dashboards Yes Yes Yes
Sugar Plug-ins for Microsoft Office No Yes Yes
Sales Forecasting No Yes Yes
Reporting No Yes Yes
Mobile No Yes Yes
Customer Portal No No Yes
Offline Client No No Yes

Customization

Module Builder Yes Yes Yes
Custom Fields and Objects Yes Yes Yes
Workflow No Yes Yes

Integration

Web-Services API Yes Yes Yes
Cloud Connectors Yes Yes Yes
Module Loader Yes Yes Yes
Data Merge and Quality Controls No Yes Yes

Administration

Access Control by Team No Yes Yes
Field-Level Security No Yes Yes
Module Administration No Yes Yes
  $360/user/yr
$600/user/yr
User Limit -- 5 users min 5 users min
Support -- Yes Yes

icon_payonline click here·to submit a ticket to our Sale team. Please attached your CRM requirements document or mention in your ticket the following details:

  • Where you want CRM running? in our data centre, or in your office on a server.
  • SSL Certificate requried (y/n)?
  • Domain Name Registration·required (y/n)?
  • CRM installation service required (y/n)?
  • CRM user training·required (y/n)?
  • Data Import & Export service from legacy systems, ERP or other CRM applications?
  • CRM customization service required? Define scope of your business requirements.
  • CRM integrations required? such as with·Microsoft Outlook, iPhone, Black Berry, ERP, Web, etc.

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